Prescriptions & Refills

+Will my clinician complete a Prior Authorization for my insurance carrier?

  • Specialty Clinic can process Prior Authorization for your insurance carrier if the medication is not covered by your plan. Please note that this process can take up to 2 weeks as they are done in the order that they’re received.

+How and when should I request a refill?

  • You can request your next refill up to 3 days prior to running out. However, please note that any stimulants and benzodiazepines will follow a strict 30-day refill policy. This means that you can request a refill 3 days early, but you will not be able to fill it until the 30th day of your last fill date.

+I’m overdue for a follow-up appointment but I need a medication refill. What should I do?

  • Please go ahead and call our office for the soonest availability. You can also message us directly on Klara by briefly explaining your situation. If you have any questions, please call our office at 512-382-1933

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