Book an Appointment

    Welcome to Specialty Austin!

    Please fill in the form below to request an appointment. Once received, a member from our team will reach out to confirm your appointment and next steps in 1-2 business days.
    Specialty Clinic of Austin offers in-person and telehealth (video) appointments. Our team will verify your insurance before the appointment and inform you of any copay or deductible. We look forward to helping you.











    Preferred Location

    North Austin

    Park Bend Medical Plaza
    2217 Park Bend Dr, Suite 300
    Austin, TX 78758

    South Austin

    Southwest Medical Village
    5625 Eiger Road, Suite 215
    Austin, TX 78735
















    Our Model

    Dr. Patel and Dr. Sweet joined forces and started Specialty Clinic of Austin to provide psychiatric services covered by insurance to adults and adolescents with the hopes of improving access to behavioral health care. The technologically-based model here at SCOA includes physician assistants (PAs) that treat patients with psychiatric needs. Our PAs are highly trained and practice the same way that our doctors do. Patient treatment is based on a wellness model in which our clinicians do not just prescribe medication, but also encourage proper nutrition, sufficient exercise, and socialization.

    Insurance

    Specialty Clinic of Austin accepts most major insurance plans like BCBS – PPO & TX HMO, Aetna, UnitedHealthcare, Smart Health, Oscar, ComPsych, Humana, and Cigna.You can also check the list here 

    If your insurance is not listed above, please contact us at 512-382-1933 for more information.

    Payment

    Payment must be made in full at the time of service. We accept cash, check, and most major credit cards. If you are using insurance, you may receive a bill as many plans require deductible payments, which cannot be accurately determined at the time of service.

    Cancellation Policy

    When you schedule an appointment, we reserve that time for you. If you need to reschedule or cancel please call as soon as possible. For New Patient cancellation, we require a 48 hour notice. If you fail to notify us there is a fee associated with rescheduling/cancelling the appointment.

    Other Common Questions

    How do I use my insurance?

    It is recommended that you call your insurance plan and check your benefits for behavioral health prior to seeking treatment. The phone number to customer service is on the back of your insurance card. Many insurance plans contract behavioral health through different carriers (ex: Blue Cross Blue Shield HMO plans are often managed by Magellan). We can assist you in determining your benefits, just complete the contact form below.

    What should I bring to my first appointment?

    The following items are required for your first appointment:

    • Your completed New Patient Paperwork. It is crucial that you complete this paperwork prior to your first appointment. The form can be filled out and submitted online (Klara), or can be filled out by hand and emailed/faxed. You will NOT be seen until you have completed your New Patient Paperwork.
    • Your insurance card.
    • A government-issued photo ID.
    • Cash, check, or credit card to pay for any copays or deductibles.
    • A copy of your previous mental health records. This includes any neuropsychological evaluations and evaluations for academic accommodations.

    How do I obtain my medical record?

    All requests for medical records must be made in writing. Requests for medical records not from the individual client must include a fully completed consent for release of information. 

    Is my information confidential?

    Your rights to protect your health information is important to us. We follow HIPAA (Health Insurance Portability and Accountability Act) guidelines to take extra precautionary measures to ensure the safety of your personal information. Everyone in our practice, staff included, have completed training on confidentiality, and many of our electronic records and communications are encrypted.